*Cancellation Policy*

We require 24 hours notice for any cancellations. Clients who provide less than 24 hours notice, or miss their appointment, will be charged the full price of the appointment. This fee applies to all clients. Extended Health Companies will not provide coverage for missed appointments.

FreeForm Rates

These (CURRENT) rates apply to all FreeForm services (Physiotherapy, Clinical Pilates, Vestibular Rehabilitation, Concussion Rehabilitation and Rehabilitation for Runners)

  • Initial assessment (in-person/telehealth): 55 minutes, $135

  • Subsequent treatment (in-person/telehealth): 25 minutes, $85

  • Subsequent treatment (in-person/telehealth): 40 minutes, $115

  • Subsequent treatment (in-person/telehealth): 55 minutes, $135

NEW RATES AS OF SEPTEMBER 1ST 2024:

  • Initial assessment (in-person/telehealth): 55 minutes, $145

  • Subsequent treatment (in-person/telehealth): 25 minutes, $90

  • Subsequent treatment (in-person/telehealth): 40 minutes, $120

  • Subsequent treatment (in-person/telehealth): 55 minutes, $145

At this time, FreeForm Physio & Pilates offers direct billing to Pacific Blue Cross, Manulife, Canada Life, Sun Life, GroupHealth, Desjardins Insurance and the Chambers of Commerce Group Insurance Plan. If one of these providers are your insurer, please provide your insurance information (member ID number/policy number) before your appointment or bring your insurance information to your first appointment to set up your claim. For all other insurance plans, or for those who would prefer to pay privately, a receipt will be provided following your appointment with all the details needed to receive reimbursement from your provider.

  • FreeForm does not accept WorkSafeBC or ICBC claims.

Members of Wild Life Gym and Storm Gym/Hot Box are eligible for 15% off the first five appointments at FreeForm with proof of membership. This discount will be valid for the longevity of the client’s gym membership. Follow up treatments will be based on the injury and determined by both the client and physiotherapist together. FreeForm patients are eligible for 10% off all Storm Strength and HotBox Fitness memberships.