The FreeForm Communicable Disease Plan has been prepared based on the guidelines provided by:

BC Provincial Health Authority | WorkSafeBC | BC Centre for Disease Control | The College of Physiotherapists of BC

As COVID-19 vaccinations have become widely available to British Columbians, the overall risk of COVID-19 transmission and serious consequences has diminished. Despite this, the virus will still circulate like other communicable diseases.

Every client and visitor will be asked to comply with the infection control procedures while at the clinic.

The below Communicable Disease Plan is based on the latest available guidelines and is subject to change as new information becomes available.

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Before Your Appointment

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  • If you are experiencing any signs or symptoms of a respiratory infection or have been in close contact with anyone with a confirmed/suspected case of COVID-19 please reschedule your appointment.

  • Should you feel ill and need to reschedule your appointment, you will not be charged a cancellation fee.

  • Alternatively, booked appointments may be able to continue via Telehealth/Online appointments service as appropriate.

  • Masks are now optional within the clinic. If you wish to wear one during your appointment but do not have one with you, a medical grade surgical face mask will be provided.

  • Please come alone to your appointment unless you have notified your clinician that you require a parent/guardian or caregiver to accompany you.

  • Before you arrive, please make sure you have a credit card on file or an e-transfer set up; the point of sale system will also be available for TAP.

Arriving at your Appointment

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  • Please arrive no earlier than 5 minutes before your scheduled appointment time.

  • Hand sanitizer will be provided at the front entrance of the premises.

During your Appointment

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  • Medical grade masks are available and optional for both our clients and practitioners. Please inform your therapist of your mask preferences.

  • We will use goggles and gloves at our discretion depending on what techniques are being performed during our session

After your Appointment

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  • Your therapist will book your next appointment, which can be either an in-person appointment or an online appointment via tele-health, depending on your needs.

  • A contactless payment method will be encouraged - your payment may be made by TAP on the point of sale unit, billed directly if you place your credit card on file, or via e-transfer - your receipt will be emailed to limit the exchange of paper.

  • Please use the hand sanitizer provided before leaving.

Behind the Scenes

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  • We have allotted time between each of our clients to properly clean all surfaces involved in client care within the treatment room, and disinfect any gym equipment that was used during our sessions.

  • We will be following strict hand hygiene and disinfectant/cleaning protocols using only products approved by Health Canada to be effective at deactivating the virus and preventing spread of COVID-19.

    Feeling Sick and Unsure What To Do?

Feeling sick, unsure of what to do?

When should you reschedule your appointment? Click below to learn more.

 

The health and safety of the Squamish (Sḵwx̱wú7mesh) Community is of the utmost importance to us. If you would like more information about the Communicable Disease Plan or if you have any questions or concerns please do not hesitate to contact us. 

*Note: This Communicable Disease Plan has been updated with interim guidance for the prevention and control of COVID-19 and other communicable diseases. It is based on the latest available best practice and scientific evidence and is subject to change as new information becomes available.